Delivery & Shipping costs

Austria
Free delivery within Austria on orders over € 2400.01 (incl. 20% VAT)!
Switzerland

Delivery costs incl. customs to Switzerland amount to max. € 379.00 excl. VAT.
The Swiss import sales tax plus handling fees will be charged by the shipping company.

Germany
Deliveries to Germany are free of charge on orders over € 2400.01 (incl. 19% VAT)!
Europe
We ship all over Europe. Please don’t hesitate to contact us if you have any questions.

Shipping costs for Austria & Germany

Order value from - to
(incl. VAT)
Shipping costs in Euro
(incl. VAT)
€ 1,00 - 100,00
€ 100,01 - 360,00
€ 360,01 - 840,00
€ 840,01 - 2400,00
from € 2400,01
€ 45,00
€ 60,00
€ 72,00
€ 84,00
free of charge

Shipping costs & customs for Switzerland/Liechtenstein

Order value from - to
(excl. VAT)
Shipping costs in Euro (CHF)
(excl. VAT)
€ 1,00 - 80,00
€ 80,01 - 350,00
€ 350,01 - 800,00
€ 800,01 - 2.000,00
€ 2.000,01 - 4.000,00
from € 4.000,01
€ 179,00 (CHF 171,-)
€ 239,00 (CHF 228,-)
€ 279,00 (CHF 266,-)
€ 309,00 (CHF 295,-)
€ 339,00 (CHF 324,-)
€ 379,00 (CHF 362,-)

Shipping costs within the EU* (except Austria, Germany)

Order value from - to
(excl. VAT)
Shipping costs in Euro
(excl. VAT)
€ 1,00 - 80,00
€ 80,01 - 350,00
€ 350,01 - 800,00
€ 800,01 - 2.000,00
€ 2.000,01 - 4.000,00
from € 4.000,01
€ 199,00
€ 279,00
€ 359,00
€ 409,00
€ 459,00
€ 499,00

Shipping costs for accessory items (package) **
(excl. skirting boards)

Package weight
up to 8 kg 
Shipping costs in Euro
(incl. VAT)
Austia
Germay
Europe
€ 9,90
€ 9,90
€ 35,00

Return costs (max.) for revocation

Order value from - to
(excl. VAT)
Shipping costs in Euro
(excl. VAT)
€ 1,00 - 96,00
€ 96,01 - 420,00
€ 420,01 - 960,00
€ 960,01 - 2.400,00
€ 2.400,01 - 4.800,00
from € 4.800,01
€ 170,00
€ 236,00
€ 272,00
€ 308,00
€ 344,00
€ 380,00

** Shipping weight from 8kg: Shipping costs according to order value apply. Please take the respective shipping costs for your delivery country from the corresponding tables (see above). The delivery of our skirting boards is based on order value!

Deliveries within Europe, within the EU

For deliveries to countries within Europe, within the EU, a distinction is made between private customers and companies. Except for Germany! For our German customers we always charge 19% VAT, no matter if private customer or company..
*Extra charge for islands, plus € 449.00 excl. VAT.

Private customers: For deliveries to private customers the Austrian VAT will be charged.

Companies: Austrian VAT will not be charged for deliveries to a company if the company provides its valid VAT identification number when placing the order.
For German companies we always charge 19% VAT!

Deliveries within Europe, outside the EU
For deliveries to countries within Europe, outside the EU, no Austrian VAT is charged, but the recipient of the goods (whether a company or private customer) must pay the import turnover tax applicable of the respective country. Please contact the responsible custom authority for information about the custom charges and the applicable VAT.
Switzerland: http://xtares.admin.ch/tares/login/loginFormFiller.do?l=d
European commission: http://ec.europa.eu/taxation_customs/
Federal Ministry of Finance: http://auskunft.ezt-online.de/ezto/Welcome.do

How fast does Parkett-AGENTUR deliver my goods?
The delivery times are indicated on the respective product pages. You are also welcome to arrange an individual delivery date with us.

How does the delivery take place?

Delivery by shipping company (e.g. bulky goods such as parquet flooring): After clarification of the delivery date, the goods are delivered. Shipment is ex-work or ex-warehouse of Parkett-AGENTUR to curb receiver.
Delivery by parcel services (e.g. skirting boards etc.): Up to 3 deliveries are made on different days. Unfortunately, a direct contact to the delivering drivers is not possible!

What do I have to consider when my goods are delivered?
Despite optimal preparation of the goods for transport, transport damage or shortages may occur. Check the goods when delivered, make a note of any damage/absence on the delivery/transport note of the shipping company and have the driver countersign (with signature, name in block letters and license plate number). This is very important in order to be able to assert possible insurance claims with the shipping company!

The drivers are not obliged to help our customers with the storage of the products. Further concessions are voluntary decisions of the forwarding agent.

If you have questions about our shipping costs, please contact us.

- Please note our terms & conditions -

Viewed